Empowering Your Business with Smarter Technology & Marketing Solutions
For IT support, Digital Marketing, & Growth Platform Software, Five Arrows Technology helps Northeast Ohio businesses operate more efficiently, connect with customers, and grow faster.
About Us
Who We Are
Since 2016 Five Arrows Technology has provided comprehensive business solutions that help small and mid-sized companies in Northeast Ohio thrive. Whether you need IT support, digital marketing, or software for your business, we deliver the expertise, tools, and ongoing support to keep your business connected, competitive, and secure.
Our Mission:
To simplify technology and marketing so you can focus on what matters most — running and growing your business.
Services
What We Do
Managed IT Services
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Proactive monitoring & maintenance
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Server & network support
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Cybersecurity & data protection
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Vendor Management
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Seamless integration for multi-location businesses
- Unlimited Remote Support (Business Hours)
- Technology Health Reports
- Next-Gen Antivirus
- Backup Services
Digital Marketing
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Professional, responsive websites
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Unlimited edits included
- Blog content creation for SEO
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Hosting, security, and support included
- Ad campaign management
- Analytics & performance reporting
- Social Media
- SEO Local and Web
- Remote Support
Growth Software Platform
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CRM
- Pipeline
- Forms and Surveys
- Reputation Management
- GBP Messaging
- Missed Call Text Back
- Social Planner
- Web and Funnels
- Email Marketing
- Proposals
- AI Assistants
- Digital Signing
Approach
The Five Arrows Process
At Five Arrows Technology, we believe in starting every partnership the right way — with a deep understanding of your business. Because we don’t charge a setup fee, we dedicate the first 45 days to comprehensive audits and discovery.
During this period, we gather everything we need to represent your brand and support your operations effectively — from colors, fonts, logos, photos, and messaging tone to your marketing goals, product and service details, IT infrastructure, devices, software, passwords, and access credentials.
Once we’ve captured this information, our team builds and configures your customized solutions. By day 60, your IT, Digital Marketing, and Software services will commence.
At Five Arrows Technology, we’re committed to delivering high-quality service while keeping costs manageable for our clients. We do this by offering support with industry leading SLAs. For website updates and social media changes, we streamline communication through email requests or during quarterly strategy meetings, ensuring your digital presence stays current without unnecessary delays or overhead.
Services
Pricing
Flexible plans for 10–250 people.
Best-fit for 25–75 employee organizations in the Canton–Massillon area.
At Five Arrows LLC, we believe great partnerships start with clarity. Our pricing is built to serve small and mid-sized organizations—especially those with 25 to 75 employees—who need dependable technology, impactful marketing, and flexible software solutions that drive real business outcomes. We are happy to work with companies between 10 and 250 people. Our team is equipped to deliver tailored support that keeps your operations running smoothly and your brand growing stronger.
Many clients start with one area and expand as their needs evolve. When you’re ready to integrate services, our bundle pricing provides immediate value without compromising quality or attention. Combining any two or more services saves your business 12%. It’s a simple, effective way to access a full suite of technology and marketing capabilities while staying within budget.
Straightforward IT, marketing, and software — priced for growing teams
You can choose from three core service areas:
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IT Services — Managed support, network security, cloud solutions, and helpdesk support.
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Digital Marketing Services — SEO, paid ads, social media, and reputation management designed to grow local awareness and leads.
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5A Growth Platform — Business automation, CRM, and workflow tools that connect your systems and simplify your operations.
Our pricing reflects the realities of doing business in Stark County, Ohio—competitive enough to be attractive, yet structured to ensure long-term reliability and world-class service. Every plan includes clear deliverables, consistent communication, and a focus on measurable results. If your organization requires a more customized approach, we’ll create a plan that aligns perfectly with your industry, team size, and future growth goals.
At Five Arrows, we don’t just provide services—we build partnerships that strengthen your business from the inside out. Explore our pricing options below to discover the plan that best fits your company’s goals, budget, and vision for the future.
Click Below to See Our Pricing by Service Area
Below are two example packages that include our bundled savings. Each combines our Managed IT (MSP) and Digital Marketing services, designed around common team sizes to demonstrate how comprehensive support can fit within your budget. These examples are simply starting points — every organization has unique goals, challenges, and growth stages. Our team will work with you directly to design a solution that delivers measurable value, aligns with your priorities, and scales at the right pace for your business.
We look forward to connecting with you, learning about your goals, and building a package that supports both your operations and your long-term success.
The first package combines our MSP Core service for 25 users with our Launch Digital Marketing Service .
The second package combines our MSP Secure service for 50 users with our Augment Digital Marketing Plan
Core Launch
25 Users- Remote Monitoring & Management (RMM) for all endpoints and servers
- Automated patching for Windows, macOS, and third-party software
- Unlimited helpdesk support (business hours, U.S.-based technicians)
- Remote assistance & troubleshooting
- Hardware and software inventory management
- Business-grade Antivirus/EDR (basic threat detection)
- Local and cloud-based file backups (critical data only)
- Microsoft 365 or Google Workspace management
- Vendor management (internet, printers, phone systems)
- Onboarding/offboarding user process
- Quarterly IT health and performance reports
- Basic Website (5 Pages) + SSL + Speed Optimization
- Google Business Profile setup & posts; local citation cleanup; basic on-page SEO (meta tags, alt text) 1 page
- 4 blog posts / month; 2 social posts / week (2 platforms)
- Ad Management with Google. (Up to $800 spend managed)
- Monthly Call & Quarterly Review
- Basic Analytics Dashboard
- 3 Posts/wk on 2 Platforms
Secure Augment
50 Users- All Features of Core IT & Growth Digital Marketing
- Secure email filtering (basic spam and malware protection
- Next-Gen Endpoint Detection & Response (NGAV + EDR)
- 24/7 proactive monitoring & threat response
- DNS filtering and web protection
- Email security gateway with phishing and impersonation protection
- Multi-Factor Authentication (MFA) setup and management
- Password management tools (company-wide)
- Full cloud backup for endpoints and Microsoft 365/Google Workspace
- Image-based server backup with local + cloud redundancy
- Rapid disaster recovery for critical workloads
- Monthly security awareness training
- Quarterly phishing simulations with executive summary report
- Monthly IT performance and risk report
- Dedicated vCIO (Virtual CIO) for roadmap and budgeting discussions (quarterly)
- Technology lifecycle planning (hardware replacement, upgrades)
- Semi-Custom Site (8 pages) + Staging + Performance Optimization
- Full technical SEO audit; schema; local + regional keyword targeting; backlink building (5/month)
- 8 content pieces (blogs, infographics); 4 social posts / week (3 platforms)
- Search + display + remarketing (budget up to $2,500)
- Multi-touch attribution; monthly strategy + optimization call
- SLA for site uptime; basic conversion optimization; chat / ticket support
- 4 Posts/wk on 3 platforms, some community engagement
We Create Fully Connected Systems So You Can Focus On Your Business
You have a business to operate. Let us keep the system reliable, safe and secure. All while helping you grow.
